Submit Help Request

Please tell us your problem below and we will respond as soon as we can.

You may also contact the helpdesk by calling our office 24/7 at 660-248-6197 or by emailing (Please note that we DO NOT give passwords out over e-mail).
On campus, feel free to stop by our office on the first floor of Cupples Hall.

PLEASE NOTE: If you need assistance during non-business hours, we offer limited phone support for Eagle Mail or myCMU password issues only.

For questions regarding an online course, please read the Using myCMU Guides. Forgot your myCMU password?

Help Request Form