troubleshooting telephone issues

Problems with your telephone?  Telephone Issues

  • Be sure your phone has touch-tone dialing
     

  • Check all telephone cords - from jack to telephone base and from telephone base to the handset - make sure they are not loose or damaged.  Move the cord around or replace with another phone line to rule out this problem
     

  • Is the phone cord plugged into the proper jack, not the network port
     

  • If you have another telephone set or spare telephone cord, plug it into the jack
     

  • Reset phone by unplugging for 5 minutes

Still having trouble?  Contact the helpdesk!

 

 

 


Quick Links

 


bullet Cell Phone's
bullet Digital Phone Key's
bullet Distribution Lists
bullet Troubleshooting

Voice Mail
bullet Set Busy Greeting
bullet Set Message Time
bullet Voice Mail Guide
bullet Voice Mail Setup
 


 

 

 


CONTACT INFORMATION
Campus Computing
1st floor Cupples Hall
Phone: 660-248-6197
Fax: 660-248-6382

 

 

 

 
CMU Seal with Building