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General Printer troubleshooting
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Reboot
your computer. This generally solves most printing problems
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Make
sure the printer has power and is on-line.
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Start - Settings - Printers, right-click the printer.
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If
there isn't a checkmark by "Set as Default", left-click
that option to select it.
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Turn
it off for 10 seconds and on again to reinitialize any
internal settings that may have gone astray.
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Ensure
that the tape that seals the cartridge ink port is removed
prior to installing the cartridge.
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Use
the printer's own self-test,
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Start - Settings - Printer
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Right-click the printer name, left-click Properties
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Click on the Print Test Page button.
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The
message "out of paper" is sometimes erroneously reported
when there is plenty of paper, and can indicate a physical
problem with the printer.
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Try
connecting the printer to a different computer and print a
test page. If this printer works when connected to another
computer, there may be a problem with the port on your PC.
If this printer does not work when connected to another
computer, there may be a physical problem with the printer.
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